Shipping Policy
Shipping Area
We ship to customers across Europe.
Shipping Costs
Shipping is free for all orders.
Delivery Time
Estimated delivery time is 7–14 business days after order processing.
Please note that delivery times are estimates and may vary depending on the destination country, shipping carrier, customs processing, public holidays, peak periods, or circumstances outside our control.
Order Processing
After your order has been placed, you will receive an order confirmation by email. Once your order has been processed and shipped, you may receive shipping or tracking information by email if available.
Please make sure that your shipping address is complete and correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Delivery Issues
If your order has not arrived within the estimated delivery time, please contact us at:
Please include your order number and the email address used for the order so we can assist you as quickly as possible.
Lost or Delayed Shipments
If a shipment appears to be delayed or lost, we will help investigate the issue with the shipping carrier where possible. Depending on the situation, we may offer a replacement, refund, or further assistance in accordance with applicable consumer rights.